How to use the STAR skill in a job interview
If like me you are interviewing for roles you will have often come up against competency-based interviews eg ‘tell me about a situation’
Employers use this style for questioning to all interviewees to make sure everyone is being treated equally. Generally this is used in larger structured organisations (but I am now finding is is becoming the norm for all companies) and you could find these types of interviews challenging. However, if you use the STAR system you can ace the interview. It DOES take practice and it is worth rehearsing your responses prior to any interview so that it does not sound stilted.
Your responses of course will vary depending on the role you are applying for. A PA could be asked to explain a situation where there was a problem with travel and how did you resolve this. A customer service person may be asked how they solved a complaint without it being escalated to senior management.
So how to be a STAR